Health and Well-Being for Students and Employees

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To help promote the physical, emotional and spiritual well-being of the Detroit Mercy campus community, the following recommendations offer safe and appropriate medical treatment, counseling services, educational outreach and other support initiatives. These recommendations abide by the requirements from the State of Michigan public health directives, with guidelines provided by the American College Health Association (ACHA) and the Michigan Department of Licensing and Regulatory Affairs (LARA).

COVID-19 is spread by respiratory droplets released when people talk, cough or sneeze. Health care experts also believe that the virus may spread to hands from a contaminated surface and then to the nose or mouth, thereby causing an infection. Therefore, personal prevention practices (handwashing, social distancing and staying home when sick) and environmental prevention practices (cleaning and disinfection) are important principles in this document. Detroit Mercy is taking steps to lower the risk of coronavirus exposure and spread as students, employees, contractors and guests return to campus for the fall 2020 semester.

The following is supplemental to the Campus Guide.

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    Wellness Center Access and On-Site Safety Protocols

    To maximize the safety of University employees and students, access to the Wellness Center will be managed according to the following COVID-19 recommendations:

    Student-workers/work-study students in the Wellness Center

    • Student-workers/work-study students in the Wellness Center will be reassigned to non-clinical positions on campus to reduce spread and exposure.

    Requirements of Wellness Center staff members:

    • Staff members will participate in daily screening entering campus before a shift.
    • Staff are required to practice social distancing of at least six feet.
    • Staff must also ensure that face coverings are in place at all times.

    Student Patients

    • The Wellness Center will develop an online or telephone process for patient check-in.
    • The center will advise patients to make online appointments or call before coming to the Wellness Center for visits.
    • All students will receive communication from the Wellness Center clinic regarding procedures for calling before the appointment time.
    • When a student arrives for appointments, they must call before entering the building. The student will then be met at the front desk and immediately brought into the exam room.
    • All students should show up to appointments on time to support social distancing of patients.
    • The Wellness Center will limit the number of appointments to maintain social distancing, allow adequate time between appointments for cleaning and to ensure that the application of disinfectants will be effective.

    Telehealth appointment option:

    • The nurse practitioner and therapists will utilize a telehealth platform in conjunction with face-to-face medical and mental health appointments for individuals seeking assistance.
    • All intake forms, including demographic and consent forms, will be electronic documents.
    • Students must complete and submit forms (health history, immunizations, consents, etc.) in the patient portal or the Wellness Center website.
    • The Wellness Center will continue to utilize telemedicine visits and provide students with options for telemedicine or telephone consults. Students with conditions that place them at higher risk of complications from COVID-19 are to seek care via telemedicine.

    Guidelines for waiting area:

    • A waiting area will not be available for use.
    • All doors will include posted instructions for calling the clinic for services.

    De-contamination procedures for treating rooms:

    • The Wellness Center will designate one room for patients with COVID-19 symptoms.
    • Physical barriers will be installed at the sign-in screening point, check-out or other service points of the Wellness Center that require personal interaction that cannot be accommodated by six-feet of social distance. This excludes patient examinations.
    • Literature and brochures will be stored and unavailable in waiting areas. Offices will also be sparsely populated to reduce contamination risk.
    • The use of oil diffusers is prohibited.

    Daily Screening Assessment

    Before arriving on campus, all employees, students and guests should conduct a daily self-screening for COVID-19 symptoms. Students and staff living on campus should perform a daily self-assessment before leaving their living quarters. Please click on and open: for daily pre-screening questions. Individual departments may add additional screening assessments based on the program (ex: School of Dentistry, College of Health Professions, etc.).

    Screening forms will be updated to include chills, repeated shaking with chills, muscle pain, headache, sore throat, anosmia, dysgeusia and other COVID-19 symptoms. The Wellness Center staff will also screen all patients and staff for respiratory symptoms and check temperature upon entering the clinic.


    Face Coverings

    Please review the campus guide regarding the required use of face coverings while on Detroit Mercy campuses.


    On-Campus Etiquette

    Your actions can keep you and your fellow students and colleagues protected! While on campus, follow these protocols for campus etiquette in the campus guideUnderstand that this is temporary and our small part can make a big difference!


    COVID-19 Testing

    COVID-19 Testing for Students

    Detroit Mercy students who request or are in need or a COVID-19 test will be referred to the Wellness Center.  The nurse practitioner (NP) will assess patients through the telehealth platform and refer them to the Henry Ford Health System (HFHS) or primary care physician (PCP) for testing if necessary. If a student is sent to the HFHS, the NP will be in contact with the collaborating physician regarding results and processes. Students may also be referred to urgent care or see their PCP, depending on their insurance. The ordering provider is required to report any positive cases to the state of Michigan.

    In the event of exposure, the following protocols will be implemented:

    • Students exposed to the virus will be contacted by the Wellness Center and evaluated over the phone.
    • During this phone evaluation, the caller will review the Risk Assessment Form with the student regarding symptoms and travel. Education will also be provided on COVID-19.
    • Students will be asked to self-quarantine for two weeks from the date of diagnosis and monitor their symptoms.
    • If the student develops signs/symptoms, they should contact the Wellness Center for further instructions on testing. Each case will vary as to where they will be referred to for testing, depending on insurance.
    • The Wellness Center will remain in contact with students to verify test results. Students are responsible for reporting any positive test results to the Wellness Center.
    • If a test is positive, students will be required to isolate until they are free from fever for three days and cleared by a physician to return (this can be done with a note or in the form of medical documentation from the provider).

    For additional information on testing, please contact Amy Gibson at 313-993-1185 or your primary care physician. If you believe you are sick or have a fever, stay home and contact your healthcare provider.

    COVID-19 Testing for Employees

    Detroit Mercy employees have the opportunity to undergo a COVID-19 test at the Michigan State Fair Grounds (FAQ on testing site). Testing is encouraged for all high-risk employees, especially high-risk individuals who are in continuous contact with students and employees.

    Contact Human Resources 

    • To take a test, for the access code information
    • If you are showing any symptoms
    Human Resources (for employees): 313-993-1036.

    Contact Tracing

    If you are infected with or have been exposed to COVID-19, you must report it to Human Resources (for employees) or the Wellness Center (for students). Your provider will be required to report your case to the local health department in the county for which you most frequently reside. The health department will conduct the contact tracing process.


    A member of the Contact Tracing Team at the University will remain in touch with affected individuals to oversee communication.

    It is the student’s responsibility to report any positive tests to the Wellness Center and maintain contact and discuss a return-to-campus plan. When you are contacted by your ordering provider, be prepared to provide the following information:

    • Names of any person(s) that you have had contact with (first and last name, if possible);
    • Where you were exposed (i.e. campus location, specific building(s) or areas you have entered since exposure);
    • When symptoms began;
    • How you are feeling; and
    • Your symptoms.

    A COVID-19 screening form will be used by members of the Contact Tracing Team as a guide to assess the situation. This form will be used for record-keeping purposes and follow-up as needed.


    Personal Counseling

    Personal Counseling for Students

    Detroit Mercy will offer both in-clinic and online access to counseling sessions. Session modality will be determined according to student need. Therapists will be available for crisis intervention treatment from 8:30 a.m. – 5 p.m., Monday through Friday.

    Personal Counseling for Employees

    In addition to an employee’s Mental Health Services coverage in their health insurance, employees may seek counseling assistance from the Employee Assistance Program (EAP) through UNUM, UNUM refers confidential, short-term counseling from Licensed Professional Counselors. In a crisis, emergency help is available 24/7. Counseling assistance is available for the following:

    • Stress, anxiety, depression.
    • Relationship, family, parenting issues.
    • Substance abuse.
    • Anger, grief, loss.
    • Life transitions.
    • Referrals for additional treatment, as needed.

    Related Links


    Pastoral Care

    Pastoral Care for Students

    University Ministry will offer pastoral counseling and spiritual direction both in-person and online according to student need. University ministers and spiritual directors (priests, sisters and lay people) are available between 9 a.m. –  5 p.m. Monday through Friday via email or office phone. The Ministry Office is currently located on the first floor of the Shiple Residence Hall across from the mural. Spaces for prayer and reflection are available in the following areas:

    • McNichols: St. Ignatius Chapel in the Commerce and Finance Building, the Mosque on the ground floor of Reno Hall, the Multi-Faith Reflection Room on the ground floor of the McNichols Library and the Ministry Office in Shiple Hall.
    • Corktown (Dental): Reflection Room and Muslim Prayer Room on the fourth floor of the Clinic Building in Room 4-106.
    • Riverfront (Law): Peter and Paul Church and Multi-Faith Reflection Room on the first floor.

    Pastoral Care for Employees

    The Office of Mission Integration (OMI) will host monthly virtual reflection and in-person gatherings when circumstances permit for interested employees. Invitations to these gatherings will be forwarded in the fall and throughout the academic year. Employees may also contact the OMI for assistance in connecting with a prayer companion or a spiritual conversation partner. To receive regular poetry and reflections from Fr. John Staudenmaier, S.J., sign-up at Additional opportunities from the OMI will be posted on the Mission Integration webpage.


    In-Person vs. Telemental Health Appointments

    In-person visits will be available for those students who would most benefit from such interactions. Services include crisis counseling, counseling for individuals unable to access telemental health or other circumstances whereby the mental health professional believes an in-person visit carries significant benefit.

    Telemental health appointments will be encouraged in most instances to reduce exposure and transmission risk.


    Individual and group sessions can meet in person if there is a space that allows for appropriate physical distancing. The Wellness Center will provide clear instructions on staying home if sick, respiratory etiquette and hand hygiene prior to any in-person individual or group sessions. At this time, personal face coverings or clear commercial visors are recommended.

    Telehealth Platforms

    Students may also benefit from ongoing virtual support venues in which they have access to needed education, resources and self-help tools. A virtual platform, facilitated by counseling staff, to share experiences, connect with others and feel supported and heard can be useful.

    This is a critical time to provide training and resources to faculty, staff and students on how to identify those in distress and to effectively intervene and refer appropriately. Counseling Services staff can provide virtual training and workshops to provide the needed education, skills, confidence and competence required (see Workshops, mindfulness and other skill-building programs will be available primarily in a virtual environment. These include:

    • Hosting virtual sessions for faculty education as to proper referral of students to the Wellness Center and constructive communication.
    • Therapists hosting virtual QPR training for interested Detroit Mercy employees.