Student Success Center

Success Coach Sr. Sarah Foster with her dog Bentley, the SSC therapy dog!
"Come visit us today!"
Professional Mentor, Sr. Sarah Foster, RSM, Tommy Titan and the SSC Therapy Dog Bentley!

The Student Success Center (SSC) provides quality, student-centered academic support services to help students achieve success. The SSC offers:

  • Tutoring and learning communities,
  • Testing center,
  • Professional mentoring,
  • Placement testing,
  • Disability Support Services

We also offer other grant funded and special academic programs: 

  • King-Chavez Parks Program
  • FirstGen Network
  • Academic Interest & Major Exploration (AIME) program, and Health Exploration Program (HEX or Health Ex),
  • UAS Department/developmental coursework 
Location: McNichols Campus Library, 3rd floor, Room 319
Phone: 313-993-1143


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    Professional Staff Contact Information

    For general inquiries, feel free to reach out to us at or call our main line at 313-993-1143.

    Tutor and Front Desk Coordinator Application Process

    Looking for a job on campus? The SSC is always taking applications whether you would like a job helping other students to succeed in the courses as a tutor, or you're interested in learning how to manage an office as a front desk coordinator! 

    For anyone interested in becoming a tutor, please, fill out the online tutor application.

    For anyone interested in becoming a front desk coordinator, please fill out the online front desk coordinator application. 

    If considered, we will reach out to you to set up an in-person interview.


    Tips for Navigating COVID-19

    The SSC is here and ready to help you despite the restrictions due to COVID-19. Be sure to schedule an appointment with any of the SSC professional staff, mentors, tutors, or peer mentors who can help support you academically.

    Here are some tips for success, especially if you are still taking some or all of your classes online. 

    1. Wake up early before your classes start! A "morning" or class routine before you get started can help you to get in the right state of mind for the day!
    2. Regardless of what time your classes start, get ready no less than one hour ahead of time to be sure your technology is working, and you feel prepared. 
    3. Get dressed in your actual clothes. Again, you will feel better prepared and be more productive. 
    4. Be ACTIVELY engaged in class--turn on your video, take notes, ask questions, discuss with your classmates--treat it like an in-person class!
    5. If possible, put your cell phone in another room if it's distracting you.
    6. Do not try to multitask by doing homework, texting, listening to music, etc. while in class. Focus on what your professor is saying and stay engaged. 
    7. If your class is asynchronous schedule your own "class time" to get work done at the same time every week. For example, if you are in a 100% online asynchronous MTH 1010, and you can work on it from 10-10:50 am on MWF. Create that class time for yourself! Your professional mentor can also help you stay accountable!
    8. Keep track of all your classes by using a physical planner. 
    9. Don't attend class where you sleep, or in front of the TV--create a working space with the least amount of distractions as possible since studies show we really cannot multitask like we think we can! 
    10. Remember, the Student Success Center is open and accessible! Come to any of our open campus labs or book a private study room in the library!  

    The University also has provided some very common Frequently Asked Questions in regards to returning to campus

    The Health and Well-Being Guide also provides important information for students on topics including how to access the The Wellness Center (including personal counseling, telemental health services, and pastoral care). Titans Together also addresses on-campus etiquette, facility modifications and campus health and safety protocols.


    Tutoring or Advising Appointments on AccuCampus

    The SSC offers free tutoring in most freshman and some upper-division courses, including math, chemistry, biology, languages, philosophy, history and English. One-on-one and small group appointments are available online and in-person in the Student Success Center on the third floor of the McNichols Campus Library.

    How to set up an appointment for tutoring on AccuCampus:

    1. Login to your MyPortal at using your Titan Pass credentials
    2. In the Resources section>Academic and Career Resources, click on “Titan Success Network (Tutoring & Mentoring) via AccuCampus”

    Once you are logged in: 

    1. To make an appointment, find the "Appointments" button near the middle-left of the screen,
    2. Select "Make Appointment"
    • You can then either search by Service, in which you click the magnifying glass on the middle right,
      • Select Tutoring-Online or Tutoring- On Campus,
      • then select Make appointment on the Student Success Center.
    • You can then put in a date, change the type of tutoring you are looking for if needed, and select the course you need help using the magnifying glass icon, then Search by staff or Search by date.
    • Select a time slot that works for you, and schedule the appointment!

    If you wish to meet in person, you will simply come to the Student Success Center at the time of your appointment and swipe in. If your meeting is online, you will meet with your tutor on Blackboard Collaborate.

    Each tutor has their own "classroom" where you can have a video conference tutoring session. Listed below is our tutors with their contact information along with a few subjects they tutor. If there is a subject that you do not see listed below, please do not hesitate to contact the SSC at 313-993-1143 or We are more than happy to help!

    1. Once your appointment is confirmed on AccuCampus, log onto Blackboard at the time of your appointment
    2. Go to your course list and put "SSC Tutoring" in the search bar
      *If the course does not appear in the search, please contact the SSC front desk 313-993-1143 or contact your tutor to let them know
    3. Once it is listed, click the start icon on the right side
    4. Click the course and find "Tutoring Virtual Classroom" on the left sidebar
    5. Find the name of the Tutor you are scheduled with and join the session at the time you agreed upon
    6. Select the video/audio options on the screen
    7. Click the purple arrow in the bottom right corner for more options (white board, sharing documents, etc.)

    Learning Communities

    Detroit Mercy also offers learning communities conducted by tutors who sit in on specific sections of targeted courses throughout the term and run study sessions weekly. These guided learning studios support first-year math, science and English classes.

    For more information, including studio schedule, see the Learning Communities page.



    Placement Testing

    Testing in English, Math, Chemistry, and foreign languages offered at Detroit Mercy is available online on Blackboard under the "Placement Testing" course for all new and applicable transfer students. The results of the placement tests are given to the student's advisor to assist in proper course selection.

    *Students may utilize the SSC's testing center (see more information under "Testing Center") to take their placement tests. 

    For more information on how to take a Placement Test, please contact Sydney Buckner at


    Testing Center

    The SSC offers a space for students in need of testing accommodations. Students need to make arrangements with their professors in order to use the testing center. During the fall/winter semesters, student may come and take a test during regular hours of operation Monday-Friday. 

    During the summer term and final exam week (any semester) the testing center is by appointment only by calling the SSC at 313-993-1143. 

    Students using the testing center will be asked to sign a testing center policy and surrender their cell phone, smart watches, or any other items prohibited in the testing center. Students will be asked to present their student ID upon arrival (or any other federally issued photo ID) to verify their identity. 

    For questions regarding CLEP/DSST (formerly DANTES) testing, please visit the Registrar website.


    Professional Mentoring

    The SSC provides professional mentoring for all undergraduate students. Mentors meet with students on a weekly basis to provide academic success coaching and to connect them with resources on campus.

    Disability Support Services

    Disability Support Services are available to all currently enrolled students who have documented disabilities that substantially limit them in one or more major life activities.


    Kings-Parks-Chavez (KCP) Program

    SSC is home to the State of Michigan grant-funded program King-Chavez-Parks Initiative. Program highlights include professional mentoring, academic success coaching and various programs and events. Click here for more on the KCP program.

    FirstGen Network

    If your parents did not graduate with a bachelor’s degree, you are a first-generation college student and we want you to join the network. FirstGen Network meets twice a month for food, conversation and community. Learn more on the FirstGen Network page.

    Academic Interest & Major Exploration and Health Exploration Programs

    The University College Program offers extensive support services, developmental advising and peer mentoring to students who are exploring majors and admitted into our Academic Interests & Major Exploration (AIME) and Health Exploration (HEX) Programs. Click here for more on the AIME/HEX Program.

    Students may also be readmitted to the university and into the AIME or HEX program. Students are admitted to the program through a selection and interview process. Anyone interested in readmission into AIME or HEX should contact Felicia Hartinger, Director of the SSC at


    Developmental Coursework

    Developmental coursework delivered by SSC:

    • Basis Math Review (UAS0750)
    • Basic Mathematics (UAS0800)
    • Elementary Algebra (UAS0950)
    • Basic English (UAS 0990)
    • Academic Empowerment (UAS1045)
    • Success Skills II (UAS 1050)
    • Athletes in Transition (UAS1070)
Student Success Center Office Visit