Student Accounting Office

Two students.Welcome to the Student Accounting Office (SAO).  We provide timely, consistent accounting services to all Detroit Mercy students.

Student Accounting can:

  • Help you to register when there is a financial hold on your account.
  • Explain charges on your student invoice.
  • Explain how to petition for refund.
  • Explore optional payment plans.
  • Provide you with detailed statements of your tuition, fees, financial aid and payments.
  • Assist with loan consolidations, deferments and cancellations.
  • Take payments for your Detroit Mercy tuition and fees.
    See Payment Options below.

Frequently Asked Questions

See our Student Accounting FAQ page for more answers about payments, billing, refunds, tax form 1098T, and more.

About the SAO

Open All | Close All


    Meet the staff

    Cheryl Styczynski, Director, Student Accounting

    Phone: 313-993-1421


    • Education financial counseling, payment arrangements
    • Student billing issues
    • Variance committee
    • Student tax statements (1098T)

    Lauri Landry, Assistant Director, Student Accounting

    Phone: 313-993-1431


    Donnetta Pope, Cashnet Liaison

    Phone: 313-993-1432


    • Student statements
    • Payment arrangements
    • Cashnet Payment Plans

    Monisha Tunstall, Cashier

    Phone: 313-993-1422

    Adrian Currie, Office Assistant

    Phone: 313-993-1419


    • Student loan questions
    • Perkins Loans

    Thomas Jones, Cashier Support

    Phone: 313-993-1417


    • Employer and agency tuition benefit plans
    • Third-Party payments
    • Book vouchers
    • VA students

    Carole Fletcher

    Phone: 313-993-1418


    • NSF checks
    • Student statements

    What is SAO?

    The Student Accounting Office, formerly known as the Bursar's Office, provides accounting services to students and University faculty and staff.

    Major services provided to students include cashiering, set up and handling of payment arrangements, counseling regarding student tuition and loan accounts (i.e., Perkins, Health Profession Loans and Nursing Student Loans) and resolution of billing issues.

    Additional services provided by SAO include processing of Variance Committee petitions, agency placement for delinquent tuition and loan accounts and assessment of miscellaneous student fees.

    All services provided by the Student Accounting Office are offered at Room 40 in the Fisher Administration Center on the McNichols Campus.

    What we do

    The SAO provides operational and service support for students and University faculty and staff.

    Operational Support provided by Student Accounting

    • Manages student Accounts Receivable.
    • Liaison for Cashnet Payment Plans.
    • Issues monthly student statements.
    • Collects student payments and applies them to student accounts.
    • Bills the third party payers for student tuition.
    • Disburses refunds from student accounts and distributes financial aid refund checks and direct deposits of refunds.
    • Applies charges originating throughout the University to student accounts.
    • Issues student tax statements (Form 1098-T).

    Service Support provided by Student Accounting

    • Resolution of student billing issues.
    • Provides counseling to students and their families regarding educational finances and makes payment arrangements.
    • Chair of the University Variance Committee, which is a committee established to review appeals for student refunds when a student withdraws from classes due to extenuating circumstances. Appeals must be submitted within one calendar year of the withdraw date.
    • Manages campus based loan programs
      • Carl Perkins Loan
      • Health Professions Loan
      • Nursing Student Loan
      • Detroit Mercy Loans

    The Student Accounting Office fulfills all of these responsibilities and many more. Further information can be obtained by calling 313-993-1422.

Payment Options

To make payments to the Student Accounting Office (SAO), the following methods of payment are available:

  • Cash, check (electronic/paper) or money order.
  • Credit cards (Mastercard, Discover, American Express and Visa).
  • Online: if using a credit/debit card, there will be a 2.75% fee added, if using your checking account information, there is no fee.
  • International Payments Only
    Pay online with Flywire

Open All | Close All


    Make a payment

    Pay online

    Students must pay online through My Portal if using a debit/credit card or electronic check. 

    Please note — We accept Mastercard, Discover, American Express and Visa. A convenience fee of 2.75% will be added to all credit/debit card payments. There is no fee for payments made by electronic check using your bank's routing number and your account number.

    Follow the steps below to pay online:

    • Sign in to your MyPortal account
    • Click on "Personal Profile"
    • Click on "Student Account"
    • Click on "Pay Now Cashnet"
    • Click on "Make a Payment" and enter amount
    • Scroll to the bottom of the page, click on "Continue"
    • Click on your preferred payment method and fill in the required information

    Your payments can be viewed in your portal immediately after the payment has been processed and approved through your bank.

    Mail your payment

    University of Detroit Mercy
    Attn: Cashier, SAO
    4001 W. McNichols Road
    Detroit, MI 48221


    Important to note: When mailing, please allow at least eight business days for the payment to be processed to your account.

    Pay in person

    At the Student Accounting Office (Fisher Administration Center, McNichols Campus, Room 40 Ground Level), our cashier can accept cash and check payments in person. All credit/debit payments must be made online.

    Employer-Paid Tuition

    Third-Party Billing — The University bills employers directly for the costs their employees incur. Contact the Human Resource or Personnel department at your place of employment to find out if your company offers this benefit. If so, the student must submit documentation prior to each term to the Student Accounting Office that clearly indicates who is to be billed for the tuition and fees. Employer vouchers should be submitted before the first day of the term.

    Tuition Reimbursement — The University will allow students to register without a down payment if their employers offer tuition reimbursement benefits.

    To take advantage of this plan, prior to the beginning of each term/semester the student must furnish a letter on the company's letterhead stating that the student is employed by the company and that the company will reimburse the tuition and fees incurred for that student. Payment is deferred up to 60 days after the end of the term. Students in the program cannot register owing more than one past term. Your letter can be faxed to 313-993-1414, Attn: C. Fletcher or scanned and emailed to Please include your student ID number on the letter 

    Michigan Trade Exchange

    The University will accept Michigan Trade Exchange Dollars for tuition payment however, note that:

    • Payment is limited to one semester at a time.
    • Trade Dollars are accepted for up to full time undergraduate tuition only.
    • Select programs at capacity will be exempted from Trade Dollar participation.
    • Residence Halls and meal plans are exempted from Trade Dollar participation.

    To use Michigan Trade Exchange Dollars you must contact Cheryl Styczynski at 313-993-1421 or


    Payment plan options

    • Pay the balance in full and avoid any additional fees.
    • Your tuition may be deferred if you submit documentation that verifies you are eligible for tuition reimbursement benefits from your employer.
    • If you want to pay in installments, you must enroll in our interest-free monthly payment option plan administered by Cashnet Payment Plans. For further information, contact the Student Accounting Office or you may contact Cashnet Payment Plans directly (see Monthly Payment Option below).

    Monthly Payment Option (Cashnet Payment Plans)

    University of Detroit Mercy offers this payment option to help you afford your education expenses. You may enroll in the Interest-Free Monthly Payment Option, which allows you to maximize your savings and income by spreading your education expenses over interest-free monthly payments.

    The Interest-Free Monthly Payment Option: The Annual Payment Plan is available to cover any out-of-pocket costs for both Fall and Winter terms; you will have to include Fall charges as well as anticipate your cost for the Winter term. For example, if you plan to take the same amount of credit hours for the Winter term as you are taking in the Fall, then you would double your cost to project the costs for the Annual Payment Plan. You can deduct the financial aid (grants, scholarships & loans) that you are accepting for both terms. There will be a link that states: "Use payment plan calculator" that can assist you in the calculation process. You cannot enroll in an Annual Payment Plan for the cost of only one semester.

    Please note that credit/debit payments to Cashnet Payment Plans will be charged a 2.75 percent convenience fee.

    Detroit Mercy offers these services in partnership with Cashnet Payment Plans, to set up a plan:

    • Sign into your My Portal University account
    • Click on "Student Profile" under Self Service-Student
    • Click on "Student Account" (you may have to click "Additional Links" first)
    • Click on "Payment Plan" (Cashnet)
    • Click on "View Payment Plan Options"
    • If you have questions for Transact Payments by Cashnet, please call 888-381-8054, option 1

    Administrative Withdrawal Policy

    Students who have enrolled in classes but have not made a payment or payment arrangements by the payment due date will be notified of the University’s intention to withdraw them from classes. The due date is six business days before the first day of the term. This policy does not apply to those students who have received financial aid awards. Students who still have not made satisfactory arrangements by the end of final day of registration will be dropped from their classes.

    Students who are withdrawn lose their enrollment in the classes they were registered for and must follow the normal add/drop policies to be re-registered into class. This requires obtaining instructor’s signature and advisor’s signature for open classes that have met or are closed and advisor’s signature for open classes during the add/drop week. A late registration fee will be also assessed for those re-registering.

Contact Us

Phone: 313-993-1422
Fax: 313-993-1414

Office Hours

Regular hours
Monday - Friday
8:30 a.m. - 5 p.m.
Summer hours
Monday - Friday
8:30 a.m. - 4:30 p.m.


McNichols Campus
Fisher Administration Center, Room 40
(Ground level, south side)

Mailing address

University of Detroit Mercy
Student Accounting Office, FAC 40
4001 W. McNichols Road
Detroit, MI 48221-3038


Employer Reimbursement Form (PDF)

Petition For Refund (PDF)

Form 1098-T FAQ