Titan Success Network
The Titan Success Network (TSN) is a campus-wide initiative designed to improve student success and retention at Detroit Mercy. TSN refers to two things:
1. The interconnecting academic and support services on campus that work together for student success.
2. The computer platform, currently Mapworks, that identifies at-risk students and allows instructors, academic advisors and other support personnel to coordinate communication and effective interventions for those students.
The guiding principle behind the Titan Success Network is expressed in the key element of our mission at Detroit Mercy, which is to integrate the intellectual, spiritual, ethical and social development of all of our students. Research on retention demonstrates that all students, and in particular at-risk students, benefit from comprehensive support that addresses the whole student, not merely academic planning.
The Titan Success Network embodies Detroit Mercy's commitment to provide excellent student-centered education by creating a network of faculty, staff, and administrators who can work together to support all aspects of our students’ development. As an early-warning system, TSN helps identify why a student may be at-risk for attrition and in what areas they need support (academic, financial, psycho-social, behavioral, etc.).
The Titan Success Network links students with the individualized resources they need, when they need them. The Network strives to connect students with departments and services, empowering them to succeed academically and socially at University of Detroit Mercy.
Felicia Mitrovich, M.A.
Assistant Director, Student Success Center
Location: Library Room 319
Phone: (313) 993-1265
Why do we need the TSN?
As indicated by input from students, interactions with faculty and advisors are a key component of students’ academic success and their feeling of connectedness to the University. The Titan Success Network can enhance these relationships by connecting students with the support they need and allowing faculty, advisors and other stakeholders on campus to follow up on and coordinate their support. Logging contacts and notes, creating referrals and submitting academic updates provide critical information about individual students. Without this communication from faculty and advisors, TSN cannot be utilized to its greatest potential.
In addition to coordinating communications between faculty, advisors and support staff, the TSN gathers invaluable information from students themselves, which can help both advisors and students identify potential obstacles to their success. After completing a survey about their behaviors, attitudes and concerns at Detroit Mercy, students can access a report that offers individualized feedback about how they compare to other students at Detroit Mercy, their areas of strength and where they can make improvements based on their responses. Advisors can also access students’ responses through the "Talking Points" feature of TSN, allowing them to identify issues that individuals are facing before they meet for advising appointments.
Mapworks is the computer platform and communication link that is used by the Titan Success Network. Mapworks is powered by all of us who are part of the TSN. To sign into the system click here.
Who takes the survey?
The Titan Success Network survey is for all first-year, second-year and transfer students with 50 or less earned credit hours.
To get to the survey, visit the Mapworks site. In the Students section, enter your email address. An email will be sent to you that includes a secure link into the Mapworks system.
When do I take the survey?
There will be a series of three surveys sent out. One at the beginning of Fall semester, one at the end of Fall semester and then one more at the beginning of the Winter semester. All students will be sent a message through their Detroit Mercy student email with a link connecting them to their survey.
What do I get out of it?
The TSN survey will provide you with an extensive, personalized report about yourself including:
- How to be more successful in college.
- How to meet your academic expectations.
- What your classmates are thinking.
- Free campus resources available to you!
In addition, those who respond to the survey will have the opportunity to meet with a TSN staff member to create an action plan to help craft the experience you want here at Detroit Mercy.
How do I make an appointment with my Academic Advisor?
Go to Mapworks. Follow the instructions to generate your Mapworks login, which you will access through your email.
Then go to PrimaryCampus Connections and use the Make Appointment feature above my name to select an appointment day and time. You will then get an email confirmation.
For Faculty and Staff
Signing in for the first time?
If you have not logged into Mapworks before, you will be sent an invitation to your udmercy email.
- An email will be sent to you from Mapworks and will contain a link for you to complete your registration
- Create your new password
- Log-in to the Mapworks website and enter your email address and new password
- Scroll down the screen to see where you can log in as faculty/staff
- After you log in the first time, simply go to udmercy.skyfactor.com to continue using the TSN.
Click here to learn more about your role as an instructor or advisor on the TSN.
For Faculty and Staff FAQs
- How does the TSN work? (PDF)
- What is the difference between advisor notes in Banner and the TSN? (PDF)
- Is there an overview of how I can use the TSN? (PDF)
- How do I manage search results? (PDF)
- How do I manage my saved searches? (PDF)
- How do I navigate a predefined search? (PDF)
- How do I create an academic update? (PDF)
- I just received an academic update request. Now what do I do? (PDF)
- How do I log a contact or interaction with my students? (PDF)
- How do I create and manage notes? (PDF)
- How do I manage a referral? (PDF)
- How can I set up my office hours for students to make appointments online? (PDF)
- How can I access Help Options or the TSN Webpage when logged into Mapworks if I have questions? (PDF)
- How can I recover my password? (PDF)
- How do I send an email to students (PDF)