For Faculty and Staff

Signing in for the first time?

Access the MAP-Works page from the Faculty Quick Links in TitanConnect or go to

If you have not logged into Mapworks before, you will be sent and invitation to your udmercy email.

  • An email will be sent to you from MAP-Works and will contain a link for you to complete your registration
  • Create your new password
  • Log-in to the Mapworks website and enter your email address and new password
  • Scroll down the screen to see where you can log in as faculty/staff
  • After you log in the first time, simply go to to continuing using the TSN!

Click here for the UPDATED TSN 2016-2017 User Guide!

Learn more about how using the TSN can help you advise more EFFECTIVELY and EFFICIENTLY!

Click here to learn more about your role as an instructor and/or advisor on the TSN.


1. How does the TSN work?

2. What is the difference between advisor notes in Banner and the TSN?

3. Is there an oveview of how I can use the TSN?

4. How do I manage search results?

5. How do I manage my saved searches?

6. How do I navigate a predefined search?

7. How do I create an academic update?

8. I just received an academic update request. Now what do I do?

9. How do I log a contact or interaction with my students? 

10. How do I create and manage notes?

11. How do I manage a referral?

12. How can I set up my office hours for students to make appointments online?

13. How can I access Help Options or the TSN Webpage when logged into Mapworks if I have questions?

14. How can I recover my password? 

15. How do I send an email to students?

Titan Success Network