Titan Success Network

TSN logo

What is the Titan Success Network (TSN)?

The Titan Success Network (TSN) is a campus-wide initiative designed to improve student success and retention at UDM. TSN refers to two things:

1)   The interconnecting academic and support services on campus that work together for student success.

2)   The computer platform, currently MAP-Works, that identifies at-risk students and allows instructors, academic advisors, and other support personnel to coordinate communication and effective interventions for those students.

The guiding principle behind the Titan Success Network is expressed in the key element of our mission at UDM, which is to integrate the intellectual, spiritual, ethical, and social development of all of our students. Research on retention demonstrates that all students, and in particular at-risk students, benefit from comprehensive support that addresses the whole student, not merely academic planning.

 The Titan Success Network embodies UDM’s commitment to provide excellent student-centered education by creating a network of faculty, staff, and administrators who can work together to support all aspects of our students’ development.  As an early-warning system, TSN helps identify why a student may be at-risk for attrition and in what areas they need support (academic, financial, psycho-social, behavioral, etc.). 

The Titan Success Network links students with the individualized resources they need, when they need them. The Network strives to connect students with departments and services, empowering them to succeed academically and socially at University of Detroit Mercy.

Why do we need the TSN?

As indicated by input from students, interactions with faculty and advisors are a key component of students’ academic success and their feeling of connectedness to the University.  The Titan Success Network can enhance these relationships by connecting students with the support they need and allowing faculty, advisors, and other stakeholders on campus to follow up on and coordinate their support. Logging contacts and notes, creating referrals, and submitting academic updates provide critical information about individual students.  Without this communication from faculty and advisors, TSN cannot be utilized to its greatest potential.

In addition to coordinating communications between faculty, advisors, and support staff, the TSN gathers invaluable information from students themselves, which can help both advisors and students identify potential obstacles to their success.  After completing a survey about their behaviors, attitudes, and concerns at UDM, students can access a report that offers individualized feedback about how they compare to other students at UDM, their areas of strength, and where they can make improvements based on their responses.  Advisors can also access students’ responses through the “Talking Points” feature of TSN, allowing them to identify issues that individuals are facing before they meet for advising appointments.

Why do I see "Mapworks" when I sign in?

Mapworks is the computer platform and communication link that is used by the Titan Success Network. Mapworks is powered by all of us who are part of the TSN.  To sign into the system, visit https://udmercy.skyfactor.com/#/login.

Contact Information:

Felicia Mitrovich, M.A. 
Assistant Director
Student Success Center
Library Room 319
Email: mitrovfl@udmercy.edu
Office: (313) 993-1265

Titan Success Network