Advising - How To

  1. How do I know who my advisees are?
  2. When does a student have to register on paper?
  3. Who needs to sign the paper ADD/DROP form?
  4. How does a student change their major or minor?
  5. How long does a student have to drop a class?
  6. Is withdrawing from the University the same as dropping a class?
  7. If a student doesnt’t attend for a semester do they have to re-apply?
  8. What is considered full-time status?  Is it OK to go below full-time status?
  9. How does a student get an official transcript?
  10. How do I find out what courses transfer to UDM?
  11. How does a student get an enrollment verification that they are enrolled?
  12. What do I do if my advisee appears to be having problems I can’ handle?
  13. What should I do with my advisees that are on probation?

1. How do I know who my advisees are?

Faculty are assigned advisees by their department.  Some programs have default advisors set up for specific programs. You can view your list of advisees through Self-Service on TitanConnect.  Students remain active advisees even if they are not currently enrolled. After five semesters of non-attendance they become inactive.  They also become inactive due to graduation.

Back to Top

2. When does a student have to register on paper?

Students can use TitanConnect to register through midnight on the day before classes begin for the full semester.  All add/drop activity after that time must be done on a paper Advising and Registration Form.  If class has already met then the instructor's signature as well as an advisor's signature is required for that student to be added into the course irregardless of whether or not the course has available seats.  Instructors do not have to sign for students to withdraw from a course but an advisor's signature is required.

Back to Top

3. Who needs to sign the paper CHANGE IN REGISTRATION FORM  (aka ADD/DROP)?

If class has already met then the instructor's signature as well as an advisor's signature is required for a student to be added into the course irregardless of whether or not the course has available seats.  Instructors do not have to sign for students to withdraw from a course but an advisor's signature is required.  Some colleges/schools also require a Dean's Office signature on add/drop forms.

Back to Top

4. How does a student change their major or minor?

If the student wants to change their major or add a minor within their own college/school then an approved Change in Program/Advisor form is needed.  If the student wants to change their major that is within another college/school then the student needs to complete a Transfer Within the University form to change their college/school and major.  If the student wants to add a minor that is within a different college/school than their major, the student should contact the minor advisor for that particular minor.  If approved to add the minor a Change in Program/Advisor form is needed to add the minor.
Back to Top

5. How long does a student have to drop a class?

Students may drop/delete a course in TitanConnect until the semester begins. After classes begin a signed “Change of Registration” form is required. The form needs to be processed by the Office of the Registrar. 

If a course is dropped during the 100% refund period no record of enrollment for the individual course will appear on the student’s transcript. The 100% refund period varies by the length of the course.  In courses that are 7 weeks or longer the drop needs to take place by day 7 of the semester or part of term. In course that is less than 7 weeks long the drop needs to occur on the first day of the class.

Students who withdraw after the 100% drop period through 75% of the course taking place will receive a "W" as a final grade for each course dropped. The last day to withdraw specific to each course section is listed in the Schedule of Classes.  The course remains on the student's grade report and transcript with a W, but will not be counted in hours attempted or the GPA calculation.

Students may not withdraw during the last 25 percent of the course unless they have received approval from their dean. No withdrawal may be processed after the end of the class.

Back to Top

6. Is withdrawing from the University the same as dropping a class?

Withdrawing from a course results in a grade of "W".  Dropping or deleting a course does not result in a "W".  Sometimes the words withdraw and drop are used interchangeably but really mean different things when it comes to the student's record.
Back to Top

7. If a student doesnt’t attend for a semester do they have to re-apply?

In most programs students do not have to be consecutively enrolled in order to remain active in the program.  A student can "sit-out" for five semesters before they have to file an Application for Readmission.  This is not true in some accelerated or graduate programs where the student must be enrolled every semester in order to remain in the program.
Back to Top

8. What is considered full-time status?  Is it OK to go below full-time status?

Full-time status is considered 12 or more credit hours for undergraduate students and 9 or more credit hours for graduate students.  There are some exceptions to the full-time/part-time rules for co-op assignments, some clinical assignments, dissertation credits and some intensive english courses.  Courses that are considered full-time irregardless of credit hours can be found in the Schedule of Classes in the search features.

It is NOT ok for athletes or international students to drop below full-time status without consulting with the Athletic Department or the International Services Office.  Students who are receiving financial aid as full-time students may also jeopardize their financial aid by dropping below full-time status.

Back to Top

9. How does a student get an official transcript?

          There are several ways to order an official transcript through the Office of the Registrar.  All require some form

          of written consent from the student.  There is a $5.00 charge for each transcript and normal processing takes two

          business days.  There is an online order option for an additional $2.25 which provides tracking service.  Ways to

          order a transcript can be found at www.udmercy.edu/registrar  Click on Transcripts.         

Back to Top

10. How do I find out what courses transfer to UDM?

Place answer here ...
Back to Top

11. How does a student get an enrollment verification that they are enrolled?

Current students and recent graduates can get an enrollment verification through their TitanConnect account.  An enrollment certificate prints to show their enrollment status for a particular semester or for their enrollment history at UDM.

Former students who do not have access to TitanConnect can obtain an enrollment verification through the Office of the Registrar. 

Faculty and advisors should not author enrollment verification letters.

Back to Top

12. What do I do if my advisee appears to be having problems I can’ handle?

             The Assistant or Associate Dean from the college/school that the student is enrolled in is one of

          the best sources of information for students.  They also are aware of other contact persons

          throughout the university that can serve as a resource to the student and their individual issues.

Back to Top

13. What should I do with my advisees that are on probation?

Making sure that students who are on probation are getting the assistance they need to be successful is critical to retaining that student.  University Academic Services has a number of programs that students who are on probation can take advantage of.  Each college/school has their own practices as it relates to students on probation and again, the Assistant/Associate Dean is the best resource for that information. 
Back to Top