Student University Mail Service (SUMS)

Quad Commons Office

(313) 993-1154

hollmaap@udmercy.edu

Customer Service Staff hours:

Fall & Winter Terms

Monday - Friday 1 - 5p  * Hours are subject to change*

Mail collection from boxes is completed during customer service hours.  All resident students will have a SUMS (Student Mailbox) assigned to them, so that the university can effectively communicate important information to them. It is the responsibility of each resident student/SUMS mailbox customer to collect mail from their mailbox on a timely basis. 

Applications for new or returning resident students are sent out with residence hall contracts and may be returned to the Office of Residence Life with the contract or sent directly to the Student Life Office. New students enrolled for the Fall Term 1 will be notified by return mail during the summer of their box assignment and combination. Returning students' boxes will be returned to active status at the beginning of Fall Term 1 or on the date specified on their summer status form.

Your mailbox assignment will remain with you until:

  • You no longer live on campus (You must be listed on the Residence Halls Roster for the current semester)
  • You request that the box be closed because you are leaving UDM permanently or graduating;
  • You do not enroll for classes or;
  • You request a box change due to malfunction of your current box.

In order to expedite delivery to your mailbox, please have your correspondents address your mail in the following manner:

Your name, SUMS Box #
University of Detroit Mercy
4001 West McNichols Road,
Detroit MI 48221

For more detailed information, please see Guide to Student University Mail Service (PDF).