How to obtain an official copy of your transcript

How to Order an Official Transcript 

Transcripts are $5.00 per copy and can be ordered in the following ways:

1. ONLINE at the National Student Clearinghouse , using a credit card. The University of Detroit Mercy has authorized the National Student Clearinghouse to provide transcript ordering via the web. There is an additional $2.25 service charge per transcript for using this ordering service.  This service is available to current students and alumni 24 hours a day, 7 days a week.  Orders processed after 5:00 pm will be processed beginning on the next business day by the University's Office of the Registrar.

Special note for the holidays:  Online transcript requests that are subitted while we are closed for the holidays from December 21, 2008 through January 1, 2009 will be processed in the order they were received when our office reopens on January 2.

You can order as many transcripts as you like in a single session using any major credit card.  Your card will only be charged after your order has been completed.   Order updates will be emailed to you. You can also track your order online using your email address and order number.

Your signed consent may be required to fulfill your transcript order. For your convenience, a consent form will be generated for your order that you can return via fax, mail or as a scanned email attachment. The consent form must be returned to NSC before orders are processed. Order updates will be emailed to you. 

If you need help or have questions about the Clearinghouse's transcript ordering service, contact 703-742-7791 or transcripts@studentclearinghouse.org

2. IN PERSON at the Office of the Registrar, McNichols Campus, Fisher Administration Center, Room 80. Business hours are Monday through Friday from 8:30 am to 5:00 pm.  Summer hours are 8:30 am to 4:30 pm. 

The Office of the Registrar can provide transcripts for you to pick up in person. The two-day processing time and $5.00 charge per copy still apply. Please be aware that many academic institutions will not accept a transcript as official that does not come directly from the Registrar's Office. Transcripts that you pick-up will be marked "Issued to Student". Call the office two days prior to place an order. Payment is due at the time of the order. Your picture ID is required at the time of pick-up.

3. BY PHONE at 313-993-3313 during normal business hours.  Phone orders are only accepted for transcripts that will be picked up in the office after two business days. Payment is due at the time of the order.  Release of transcripts requires a signature which cannot be obtained through a phone call. 

 4. BY MAIL, by sending a handwritten or typed request to the Office of the Registrar.  In order to comply with federal regulations the handwritten or typed request must be signed.  It needs to include the following:

• Name
• Name you attended under if different from your current name
• Social Security Number or student ID number
• Current address
• Birthdate
• Daytime telephone number
• Institution attended (U of D, Mercy College or UDM)
• Year attended or graduated
• Complete address of where you would like the transcript sent if different from your home address. Please include the name of the institution, company or business as well as department, if this applies to your order.
• Check or money order made payable to the University of Detroit Mercy.  $5.00 for each copy that you order

Mail the signed transcript request along with payment to:

Office of the Registrar
University of Detroit Mercy
4001 W. McNichols Road
Detroit, MI 48221-3038

5. BY FAX, by faxing a signed request that contains the information listed in the BY MAIL option above to (313) 993-3317.  Fax orders must be charged to a credit card.  We need the credit card number, expiration date, security code on the card and zip code of the card holder.

Additional Information on Transcript Orders 

Transcripts sent to you will be marked "Issued to Student".

Transcripts that require additional attachment(s) sent with the transcript must be submitted in person, by FAX or by mail.

Your request will normally be processed within 2 business days and sent via U.S. Mail.

If you require faster delivery, we will send your transcript via DHL after the two-day processing time. Please add $15.00 to your order for this service within the continental US, and specify that you are requesting Express delivery. Please note that DHL cannot deliver to P.O. boxes.  International addresses require additional fees.

The Registrar is unable to release transcripts to individuals who have outstanding financial obligations to the University. Questions regarding financial obligations should be directed to the Student Accounting Office at 313-993-1420.

No transcripts are mailed on days that the university is closed for holidays including the week between Christmas and New Year's.  Please plan accordingly.

For any additional information, contact the Office of the Registrar at 313-993-3313 or registrar@udmercy.edu