Equipment Repairs

Computers, Fax Machines, Printers

• Call the ITS Helpdesk at 993-1500, contact the helpdesk at http://helpdesk.udmercy.edu/
  
  The Helpdesk will contact an outside company if necessary. Unless under warranty, the department budget is responsible for repair costs.

Copiers

• Call Ricoh/Lanier for service and toner at 993-1661. Give them the ID# located on the front of the machine and a brief description of the problem.
• The cost of repair and supplies are included in the lease payments.

Typewriters

• Call MICHIGAN BUSINESS SYSTEMS at 248-356-2300.
  
  The department budget is responsible for repair costs.