ITS Policies
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Academic Labs
Policies Policy Number Policy Title ITS-0006 Valid University Identification Card Required for Laboratory Use Policy ITS-0007 Academic Computing Laboratory Reservation Policy ITS-0012 Academic Computing Laboratory Courseware Installation and Removal Policy ITS-0025 ITS Academic Computing Laboratory Rules and Policy -
Acceptable Use and Security
Policies Policy Number Policy Title ITS-0008 Account Privilege Policy ITS-0021 Password and Voicemail Code Reset Policy ITS-0026 Mandatory Password Change Policy ITS-0028 Acceptable Use and Security Policy Merit Acceptable Use Policy - Applicable to all users of the University of Detroit Mercy network ITS-0034 Incident Response Plan ITS-0035 Access Control Policy ITS-0040 Password Standard Policy ITS-0042 Antivirus Policy ITS-0043 Encryption Policy ITS-0044 Annual Security and Awareness Training Requirement ITS-0045 Annual Account Review Process -
Advertising Events Online
Use of technology to advertise University events is often the most convenient and direct way of reaching the Detroit Mercy community. Many areas within the University host events and too much advertising of all these events can be overwhelming for any individual. At many universities, advertising of events is centrally controlled but Detroit Mercy has yet to take this step. All use of technology for advertising have rules and restrictions that are enforced. Before attempting to advertise, please become familiar with the rules and restrictions.
Advertising via Email Listservs
The ITS department manages a number of specialized listservs to provide a convenient way to reach various groups of the Detroit Mercy community very easily. Members of the community are automatically enrolled based upon their status. A guideline on when and how to use the lists was created by the Shared Governance IT Team and adopted as policy by the ITS department. Senders who wish to use these listservs should review the guidelines in their entirety before attempting to send a message. All messages send (except those to the faculty listserv) are reviewed by an individual during normal business hours before being released for distribution. The guidelines are available here.
Advertising via Detroit Mercy TitanTV Channels 97 or 98
The ITS department manages the closed-circuit cable TV environment that provides service to the 500+ residence rooms as well as various locations across the McNichols campus. Two of the channels on the system, 97 and 98, are dedicated to Detroit Mercy content. Channel 97 provides video content and channel 98 is the standard public access content station that provides a sequence of slides of events. Promotional information for University events may be requested for play on either channel by submitting the request through the ITS Help Desk system (hd.udmercy.edu) and selecting the appropriate category. Video content will need to be provided in an MPG or MP4 format.
Advertising via My Portal Announcements Channel
When users log into My Portal, an Announcements channel is presented and generally contains information pertaining to major events taking place on campus. To request the posting of a message in the My Portal Announcements channel, please submit a Help Desk ticket.
Advertising via Campus Connection
Authored by the Marketing & Public Affairs department, Campus Connection is an electronic newsletter that contains information on University events, news and employee accomplishments. It is published on a varying schedule (typically once a week during Term I and II and once a month during the summer). To submit information for Campus Connection, visit the newsletter and use the "Submit News/Events" link.
Advertising via the Detroit Mercy Events Calendar
The public events calendar is also maintained by the Marketing & Public Affairs department, which determines which events to include.
- McNichols Campus events will be considered for the calendar if they are submitted via the Event Request process and promotion is asked for in the request form.
- For consideration of events scheduled on the Riverfront (Law) or Corktown (Dentistry) campuses, send information to marketing.pub.aff@udmercy.edu.
Advertising via www.udmercy.edu
Requests for advertisement on the University's main website should be submitted to the Marketing & Public Affairs department. Bear in mind that the main website is intended primarily for recruitment of potential students.
Advertising via Social Media (Facebook, Twitter, etc.)
Requests for advertisement on the University's official Facebook and Twitter accounts should be submitted to the Marketing & Public Affairs department.
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Audio-Visual
Policies Policy Number Policy Title ITS-0022 Audio-Visual Reservation Policy -
Data Retention
Policies Policy Number Policy Title ITS-0015 E-Discovery Policy Social Security Number Privacy Policy (Human Resources) ITS-0018 Social Security Number Privacy Policy (ITS) ITS-0018 Patriot Act - "An Act to deter and punish terrorist acts in the United States and around the world, to enhance law enforcement investigatory tools, and for other purposes. This Act may be cited as the `Uniting and Strengthening America by Providing Appropriate Tools Required to Intercept and Obstruct Terrorism (USA PATRIOT ACT) Act of 2001'." -
Email
Policies Policy Number Policy Title ITS-0009 Email Account Naming Policy ITS-0010 Email Account Removal Policy ITS-0011 Email Backup and Restore Policy ITS-0019 Guidelines for Mass Electronic Communications ITS-0020 All@listserver.udmercy.edu Policy ITS-0024 Student Email Policy (President's Council) ITS-0029 Email Client Support Policy CanSPAM - "An act to regulate interstate commerce by imposing limitations and penalties on the transmission of unsolicited commercial electronic mail via the internet." -
Help Desk
Policies Policy Number Policy Title ITS-0016 Help Desk Support Policy ITS-0023 Printer Repair Policy Resident Student Service Level Agreement - Applicable to all resident students -
Licensing and Copyright
Policies Policy Number Policy Title ITS-0014 Unauthorized Distribution of Copyrighted Materials Policy ITS-0017 Anti-Piracy Policy Teach Act of 2002 - "The TEACH Act expands the scope of educators' rights to perform and display works and to make the copies integral to such performances and displays for digital distance education, making the rights closer to those we have in face-to-face teaching." The Digital Millennium Copyright Act of 1998 (DCMA) - "The Digital Millennium Copyright Act (DMCA) was signed into law by President Clinton on October 28, 1998. The legislation implements two 1996 World Intellectual Property Organization (WIPO) treaties: the WIPO Copyright Treaty and the WIPO Performances and Phonograms Treaty. The DMCA also addresses a number of other significant copyright-related issues." Higher Education Act - Annual Illegal Downloading Disclosure - The HEOA primarily addresses obstacles that make it difficult for qualified students to obtain a college education, but it also includes specific statements requiring colleges and universities to comply with digital copyright laws. -
Network Services
Policies Policy Number Policy Title ITS-0003 Resident and Non-Resident Student Network Connectivity Policy ITS-0004 Faculty and Administration Network Connectivity Policy CALEA Communications Assistance for Law Enforcement Act - "The objective of CALEA implementation is to preserve law enforcement's ability to conduct lawfully-authorized electronic surveillance while preserving public safety, the public's right to privacy, and the telecommunications industry's competitiveness." ITS-0033 Wireless Access Points Policy ITS-0036 Privileged Access Policy ITS-0038 Log Management Standard ITS-0039 Network Firewall Standard ITS-0041 Router and Switch Security Standard -
Pre-Purchase Services
Policies Policy Number Policy Title ITS-0013 Billable Services ITS-0031 Donations of IT, AV or Telecomm Equipment Policy -
Telecomm Services
Policies Policy Number Policy Title ITS-0002 Cell Phone and PDA Support Policy ITS-0021 Password and Voicemail Code Reset Policy ITS-0027 Telecommunications Acquisition, Installation and Repair Policy University Policy Cell Phone Usage Policy CALEA Communications Assistance for Law Enforcement Act - "The objective of CALEA implementation is to preserve law enforcement's ability to conduct lawfully-authorized electronic surveillance while preserving public safety, the public's right to privacy, and the telecommunications industry's competitiveness." Telecommunications Act of 1996 - "The Telecommunications Act of 1996 has the potential to change the way we work, live and learn. It will affect telephone service -- local and long distance, cable programming and other video services, broadcast services and services provided to schools." -
Web Services
Policies Policy Number Policy Title ITS-0005 Website Hosting Acceptable Use Policy.