Training Services

Phone: (313) 993-1223
Hours: By appointment
Reserve an appointment: www.udmercy.edu/about/its/hd-bookings 

The training services department provides hands-on training opportunities for students, faculty, staff and administration to learn to use standard University technology solutions. Various sessions are offered during the year and all are invited to attend.

Training Schedule

All sessions will be offered virtually via Zoom. 
Please click the links below to register for each session you plan to attend.

ITS 101 (Types of Accounts, Help Desk Solution, Emergency Alert System)
Tuesday, August 31 at 1-1:30 p.m.
Thursday, September 2 at 1-1:30 p.m.

Microsoft Teams & Teams Live Events – Thursday, September 16 at 1-2 p.m.

Zoom – Thursday, September 23 at 1-2 p.m.

Microsoft OneDrive – Thursday, September 30 at 1-2 p.m.

Detroit Mercy WordPress Sites – Thursday, October 7 at 1-2 p.m.

Survey Tools (LimeSurvey, Office 365 Forms) – Thursday, October 21 at 2:15-3:15 p.m.

Microsoft Word - Creating mail merges and using other time savers
Exclusively for Students – Tuesday, October 26 at 1-2 p.m.
Exclusively for Faculty – Tuesday, October 26 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, October 28 at 1-2 p.m.

Introduction to Microsoft Excel
Exclusively for Students – Tuesday, November 2 at 1-2 p.m.
Exclusively for Faculty – Tuesday, November 2 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, November 4 at 1-2 p.m.

Cyber Security – Thursday, November 11 at 1-2 p.m.

Using Formulas with Microsoft Excel
Exclusively for Students – Tuesday, November 16 at 1-2 p.m.
Exclusively for Faculty – Tuesday, November 16 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, November 18 at 1-2 p.m.

Introduction to Microsoft PowerPoint 
Exclusively for Students – Tuesday, November 30 at 1-2 p.m.
Exclusively for Faculty – Tuesday, November 30 at 2:15-3:15 p.m.
Exclusively for Staff/Administrators – Thursday, December 2 at 1-2 p.m.

Resources