Bookstore Frequently Asked Questions
A: Textbook Rental is simple! Now at your campus bookstore, you can rent the textbooks you need for the semester, then return them at the end of the term.
A: Renting textbooks saves you on average 50% when compared to a new, printed textbook.
A: Most forms of payment currently accepted at the bookstore can also be used for rentals. We do require a credit card be kept on file, even if you pay with a different method. Why? Just in case you win the lottery and forget to return your book, we’ll need to charge you for it (refer to section on Fees).
A: If the textbook is returned after the due date, or is damaged, we use the credit card on file to pay for a replacement book and processing fee, as described in your Rental Agreement. We want you to bring the book back so we don’t have to charge you!
A: Yes you can use your financial aid to pay for your Textbook Rental. However, you will still need to keep a credit card on file with us in order to rent a book.
A: The rental period begins the day you pay for the Textbook Rental and continues until the the last day of Finals, as shown on your Order Confirmation. All rented textbooks must be returned to the bookstore, in good condition, by the Rental Return Due Date. Textbook Rentals returned via mail must be postmarked by the Rental Return Due Date.
A: Yes! Just use the prepaid return shipping label available online. You can print it as often as you like, but you can only use it once. So if you’re returning multiple books, please put them in one box and use one shipping label. You can also just drop off your books at the bookstore. Please see the link at the bottom of the page to print the return label.
A: Simple! We post the list of Textbook Rentals on the bookstore website and in the bookstore. Plus if you’re shopping in the bookstore, look for signs in the book aisle. Online, it’s really easy - if we’re renting a textbook, the “Rental” option will display in your book list alongside “New” and/or “Used” (if available). Just check the box and follow the instructions.
A: The drop/add policy for rented books is the same as for purchased books. Return the book to the bookstore within the allowed period along with drop/add documentation. If you return your book via mail, it must be postmarked within the allowed drop/add return period, and must include a copy of the drop/add documentation along with your book.
A: Yes! The same return policy applies to rented textbooks as to purchased textbooks. Assuming, of course that you have your receipt, and return the textbook in good condition, along with any components such as CDs, etc. that were included with the textbook when you rented it. If you return your book via mail, it must be postmarked within the refund period allowed by your bookstore.
A: You may decide to convert your rental to a purchase through the second week of classes without any additional charge. To do this, you must contact your bookstore. We will credit you the rental charge and charge you for the book. If you return your book by the Return Due Date, you can decide to purchase the book at the used book price.
Normal use of highlighting and writing is permitted. The bookstore will use the same standards for determining acceptable condition of rental textbooks that it uses for determining condition of books sold back as used books.
A: Yes, the bookstore can refuse to accept your rental book if it is not returned in good condition. Good condition will be judged by the bookstore alone, and generally means book spine intact, no excessive damage to cover or contents, all original pages intact, all original components present, and no excessive highlighting, writing or other markings. Normal-use highlighting and writing is permitted. If the bookstore determines your book to be not acceptable for return, then you will be charged for a replacement copy and a processing fee.
A: You will be charged for a replacement textbook along with a processing fee. The replacement cost and processing fee will be charged to the credit card on file. The book will be yours to keep.
A: You will be charged the replacement cost plus the processing fee for any book not returned to the bookstore, regardless of the reason. These fees are in addition to the rental fee.
A :Replacement Cost is 75% of the selling price of your book at the time of purchase.
Processing Fee is 7.5% of the selling price at the time of purchase.
These fees are in addition to the rental fee.
A: As a courtesy, we will send a reminder notice to the email address you provided during your rental checkout and on your rental agreement. However, it is your responsibility to return the book by the due date even if you do not receive this email. Please remember that rental books are due back - or must be postmarked by - the day after the last day of Finals.