A few words from the Director...
University of Detroit Mercy has a rich history that continues to grow with each graduating class…in all that you accomplish while you are here…in your fond memories of your years at UDM.
Acknowledging the important role our University facilities play in each student’s experience has led to the development of a Facility Operations team that continuously puts pressure on itself to reach a new level of improvement in all of its facilities and grounds. This dedicated team constantly challenges itself to identify critical areas to be addressed resulting in continuous improvements of the highest priority to the University’s properties and services.
Many upgrades to all three campuses are highly visible—from site improvements to classroom renovations. And let’s not forget the new Fitness Center! But often it’s the improvements you don’t see…the infrastructure improvements…that are extremely critical to the efficient operations of our campuses.
Reflecting on this department as a whole, continuous improvement may start at the top but it is truly ingrained throughout the team. Whether interacting with a student in the field or in the office, from fixing a toilet or processing a purchase order, our processes and procedures are specifically crafted to ensure the most efficient method with the highest customer service and the greatest cost savings. With every opportunity, our goal is to always provide and maintain a better living and working environment for UDM students and employees alike.Please call me at 313-993-1240 if you feel our department has not responded adequately to your needs. Your feedback is always welcome.
Facility Operations & Construction Management