For employees: Please refrain from having personal mail or packages sent to you at the University. The purpose of Detroit Mercy Mail Services is to support the necessary communications of University business only. Also, receiving a tremendous amount of "junk" mail, such as magazines or catalogs that could be received at home, delays the processing of other University mail.
For residential students: Personal mail may be delivered to your assigned SUMS boxes which are located in Quad Commons.
If your mailing is not going through a mail house, then your mail should all be placed in USPS mail trays or tubs, depending on the size of your pieces. Mail trays and tubs are available at Mail Services. Domestic Mail and International Mail must be separate. All pieces are to be consistent; either all sealed or all unsealed. All pieces must be placed in the same direction in the trays and tubs. All pieces should have the same dimensions.
All shipments and USPS mail is delivered to Mail Services located in the Facility Operations Building on the north side of McNichols Campus between C&F and Calihan Hall. Please refer to Tracking for more detailed information about the status or location of your delivery.
Shipments are delivered by the supplier's carrier to the address in the "SHIP TO" portion of the Purchase Order. Designate the appropriate Campus and recipient as the "SHIP TO" address on your purchase order, and we'll inspect and deliver your package within 48 hours of receipt. Every effort is made to deliver overnight packages on the date of receipt.
What is the most reliable and cost-effective way to ship something overnight?
Please be advised, sending a package Next Day/Overnight may cost up to four times the amount of a ground shipment and therefore should only be used in emergency situations or with priority shipments such as perishables or medications. UPS Ground Service is highly recommended because typically shipments to Michigan, Ohio, Indiana, and parts of the bordering states are usually delivered the following day.
Because metered mail is less expensive than using stamps, Mail Services recommends the use of the meter mail process for all USPS mail delivery. Please attach a Mail Services Count Slip to all outgoing mail, even individual letters. All metered mail is sent First Class. Count Slips are not needed for mail that already has postage on it.
You must have an online user account set up for all shipping. Contact Facility Operations with your name, Detroit Mercy email address, department and campus for a user account. An account will be set up and you will receive an automatic email from UPS CampusShip with your username and temporary password. To logon, use the following link:
Why do I have to fill out a Mail Services Count Slip?
The Mail Services Count Slip is used to track the number of outgoing pieces sent out through our current carrier. Completing the slips will help with accurate documentation and billing. For all employees, please complete and attach a slip to all outgoing pieces, excluding Interdepartmental or stamped mail, and place it in your pick-up/drop-off station. We appreciate your continued participation with this process.