Student Accounting Office
Welcome to the Student Accounting Office website. The Student Accounting Office provides timely, consistent accounting services to all Detroit Mercy students.
Student Accounting can:
- Help you to register when there is a financial hold on your account.
- Explain charges on your student invoice.
- Explain how to petition for refund.
- Explore optional payment plans.
- Provide you with detailed statements of your tuition, fees, financial aid and payments.
- Assist with loan consolidations, deferments and cancellations.
- Take payments for your Detroit Mercy tuition and fees.
Meet the staff
Cheryl Styczynski, Director, Student Accounting
- Education financial counseling, payment arrangements
- Student billing issues
- Variance committee
- Student tax statements (1098T)
Farah Smith, Assistant Director, Loan Manager
- Student Loans (Perkins, HPL, NSL)
- Payment arrangements
Donnetta Pope, TMS Liaison
- Student statements
- Payment arrangements
Kim Mitchell, Cashier Manager
- Refund checks
- Fees for study abroad programs
- Student account discrepancies
Monisha Tunstall, Cashier
Adrian Currie, Office Assistant
- Student loan questions
- Perkins Loans
Thomas Jones, Cashier Support
- Employer and agency tuition benefit plans
- Third-Party payments
- Book vouchers
- VA students
- NSF checks
- Student statements
What is SAO?
The Student Accounting Office, formerly known as the Bursar's Office, provides accounting services to students and University faculty and staff.
Major services provided to students include cashiering, set up and handling of payment arrangements, counseling regarding student tuition and loan accounts (i.e., Perkins, Health Profession Loans and Nursing Student Loans) and resolution of billing issues.
Additional services provided by SAO include processing of Variance Committee petitions, agency placement for delinquent tuition and loan accounts and assessment of miscellaneous student fees.
All services provided by the Student Accounting Office are offered at Room 40 in the Fisher Administration Center on the McNichols Campus.
What we do
The SAO provides operational and service support for students and University faculty and staff.
Operational Support provided by Student Accounting
- Manages student Accounts Receivable.
- Liaison for Tuition Management Systems.
- Issues monthly student statements.
- Collects student payments and applies them to student accounts.
- Bills the third party payers for student tuition.
- Disburses refunds from student accounts and distributes financial aid refund checks and direct deposits of refunds.
- Applies charges originating throughout the University to student accounts.
- Issues student tax statements (Form 1098-T).
Service Support provided by Student Accounting
- Resolution of student billing issues.
- Provides counseling to students and their families regarding educational finances and makes payment arrangements.
- Chair of the University Variance Committee, which is a committee established to review appeals for student refunds when a student withdraws from classes due to extenuating circumstances. Appeals must be submitted within one calendar year of the withdraw date.
- Manages campus based loan programs
- Carl Perkins Loan
- Health Professions Loan
- Nursing Student Loan
- Detroit Mercy Loans
The Student Accounting Office fulfills all of these responsibilities and many more. Further information can be obtained by calling 313-993-1420.
To make payments to the Student Accounting Office (SAO), the following methods of payment are available:
- Cash, check (electronic/paper) or money order.
- Credit cards (Mastercard, Discover, American Express and Visa).
Make a payment
Students must pay online if using a debit or credit card. Students may pay online by accessing their account information through TitanConnect.
Please note — A convenience fee of 2.75 percent will be added to all credit/debit payments. We will no longer be able to accept payments over the phone. We are able to accept Mastercard, Discover, American Express and Visa. There will be no fee for payments made by check (paper or electronic) and cash. All credit/debit payments must be made online. Please follow the link below:
- Sign into your TitanConnect account
- Click on "TitanConnect Self-Service"
- Click on "Student"
- Click on "Student Account"
- Click on "Make a Payment"
Your payments can be viewed in the TitanConnect immediately after the payment has been processed and approved through your bank. Payments may be made by electronic debit to a checking or savings account or by credit or debit card.
Mail your payment
University of Detroit Mercy
Attn: Cashier, SAO
4001 W. McNichols Road
Detroit, MI 48221
Important to note: When mailing, remember to write your student account number on your check, and to allow at least eight business days for the payment to be processed to your account.
Pay in person
At the Student Accounting Office (Fisher Administration Center, McNichols Campus, Room 40 Ground Level), our cashier can accept cash and check payments in person. All credit/debit payments must be made online.
Third-Party Billing — The University bills employers directly for the costs their employees incur. Contact the Human Resource or Personnel department at your place of employment to find out if your company offers this benefit. If so, the student must submit documentation prior to each term to the Student Accounting Office that clearly indicates who is to be billed for the tuition and fees. Employer vouchers should be submitted before the first day of the term.
Tuition Reimbursement — The University will allow students to register without a down payment if their employers offer tuition reimbursement benefits.
To take advantage of this plan, prior to the beginning of each term/semester the student must furnish a letter on the company's letterhead stating that the student is employed by the company and that the company will reimburse the tuition and fees incurred for that student. Payment is deferred up to 60 days after the end of the term. Students in the program cannot register owing more than one past term. Your letter can be faxed to 313-993-1414, Attn: C. Fletcher or scanned and emailed to firstname.lastname@example.org. Please include your student ID number on the letter
Michigan Trade Exchange
The University will accept Michigan Trade Exchange Dollars for tuition payment however, note that:
- Payment is limited to one semester at a time.
- Trade Dollars are accepted for up to full time undergraduate tuition only.
- Select programs at capacity will be exempted from Trade Dollar participation.
- Residence Halls and meal plans are exempted from Trade Dollar participation.
To use Michigan Trade Exchange Dollars you must contact Cheryl Styczynski at 313-993-1421 or email@example.com
Payment plan options
- Pay the balance in full and avoid any additional fees.
- Your tuition may be deferred if you submit documentation that verifies you are eligible for tuition reimbursement benefits from your employer.
- If you want to pay in installments, you must enroll in our interest-free monthly payment option plan administered by Tuition Management Systems. For further information, contact the Student Accounting Office or you may contact Tuition Management Systems directly (see Monthly Payment Option below).
Monthly Payment Option (Tuition Management Systems)
University of Detroit Mercy offers this payment option to help you afford your education expenses. You may enroll in the Interest-Free Monthly Payment Option, which allows you to maximize your savings and income by spreading your education expenses over interest-free monthly payments.
The Interest-Free Monthly Payment Option allows you to choose 10 or nine monthly payments if enrolling for the academic year, or five or four monthly payments if enrolling in a semester plan. These convenient options eliminate larger annual or semester payments. Your only cost is a $70 enrollment fee for the full year or a $50 fee for each semester. You will have toll-free access to knowledgeable and friendly education payment counselors six days a week and automated account access every hour of every day.
Please note that credit/debit payments to TMS will be charged a 2.99 percent convenience fee.
Detroit Mercy offers these services in partnership with Tuition Management Systems, the nation’s number one-rated provider of education payment services.
The payment plan can be accessed through their website UDMercy.afford.com. Visit the Tuition Management Systems web site for more information on payment options, free education payment counseling and the many ways they can help you afford education.
Tuition Management Systems’ Education Payment Counselors are available Monday through Friday between 8 a.m. and 10 p.m. (EST) at 800-722-4867. From outside of the U.S. dial, 401-921-3999. Or you can email firstname.lastname@example.org.
Administrative Withdrawal Policy
Students who have enrolled in classes but have not made a payment or payment arrangements by the payment due date will be notified of the University’s intention to withdraw them from classes. The due date is six business days before the first day of the term. This policy does not apply to those students who have received financial aid awards. Students who still have not made satisfactory arrangements by the end of final day of registration will be dropped from their classes.
Students who are withdrawn lose their enrollment in the classes they were registered for and must follow the normal add/drop policies to be re-registered into class. This requires obtaining instructor’s signature and advisor’s signature for open classes that have met or are closed and advisor’s signature for open classes during the add/drop week. A late registration fee will be also assessed for those re-registering.