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    Email Etiquette

    Users new to email may not be familiar with some of the commonly accepted practices of email etiquette.

    First, most people do not appreciate forwarding of many messages. Often referred to as "spam," many “special messages” circulate around the internet and are more an annoyance than helpful.

    Messages that warn of certain activities should be validated prior to taking any external action. Most warnings and threats are false. Most attempts to validate personal information are a part of an attempt to collect information for identity theft purposes. Never click on a link from an email that is pressuring. Never provide any personal data at the request of another. Close a window by using the “X” box.

    If doubtful of the authenticity of a request, ask the webmaster of the company website to verify the request. Never simply click on a provided link as many spam messages contain false websites used to collect personal data. 

    Never include SSNs, a mother's maiden name, or any password within an email message. Email messages travel across public networks and are susceptible to interception along the way. 

    Never type a message in all capital letters. Typing in all capital letters is considered an electronic method of shouting at someone.

    Verifying email attachments are virus free is important. Many viruses generate email messages that spoof accounts (or appear to come from a different email address). Locating the computer or user doing this can be difficult. The ITS department suggests reviewing the headers of the message to analyze the route the message traveled and to contact the postmaster at the original domain account to request assistance.


    Data Transfer

    Data Transfer Guides:

    Transfer an address book from Outlook to Office 365
    Transfer a calendar from Outlook to Office 365

    Mail Sent to Other Email Services: Mail that has been sent to other email services, such as (formerly Hotmail), Gmail, and Yahoo! Mail, may be integrated into Office 365 as a connected account. Please follow the instructions to add a connected account.